Privacy Policy

At MyUP.ai (“MyUP,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://myup.ai (“Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Service.

Information We Collect

Personal Information You Provide

When you create an account or use our Service, we may collect the following personal information:

  • Account Information: Your name, email address, and password.

  • Payment Information: Credit or debit card details, billing address, and transaction history, which are processed securely by our payment partner, Stripe.

  • User-Generated Content: Any data you upload, generate, or create using the Service.

Automatically Collected Information

When you use our Service, we automatically collect certain information to improve your experience and ensure proper functionality:

  • Device Information: Your IP address, browser type, device type, operating system, and screen resolution.

  • Usage Information: Pages visited, time spent on the site, referral source, and other diagnostic data.

  • Cookies: Small files stored on your device to enhance your browsing experience. For more details, refer to our Cookie Policy.

How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain the Service: Ensuring functionality, account management, and service personalization.

  • Payment Processing: To securely process transactions via Stripe.

  • Improve User Experience: Analyzing user behavior and feedback to enhance the Service.

  • Customer Support: Assisting with inquiries and troubleshooting issues.

  • Marketing: Sending updates about new features, offers, and promotions (you can opt out anytime).

  • Legal Compliance: Complying with applicable laws and regulations.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except as described below:

Service Providers

We may share your information with third-party providers who help us operate the Service:

  • Payment Processing: Stripe processes your payment information securely.

  • Analytics: Google Analytics tracks user behavior to improve our Service.

  • Cloud Hosting: We use secure cloud providers to store and manage data.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement industry-standard measures to protect your data, including:

  • Encryption of sensitive data during transmission (e.g., SSL/TLS).

  • Restricted access to personal data on a need-to-know basis.

  • Regular security audits and vulnerability assessments.

Despite our efforts, no method of transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information as long as necessary to provide the Service or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

As a user, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request the deletion of your account and associated data.

  • Data Portability: Receive your personal data in a machine-readable format.

  • Opt-Out: Unsubscribe from marketing emails by clicking the “Unsubscribe” link.

To exercise your rights, please contact us at [email protected].

Cookies Policy

Our website uses cookies to:

  • Remember your preferences and settings.

  • Measure the effectiveness of marketing campaigns.

  • Analyze website traffic and performance.

You can manage your cookie preferences in your browser settings. Note that disabling cookies may limit certain features of the Service.

Restricted Content

MyUP.ai does not generate or allow adult content. Users are strictly prohibited from uploading or attempting to generate adult, explicit, or otherwise inappropriate content. Accounts found in violation of this policy will be suspended immediately, and any associated data may be reported to relevant authorities.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Your continued use of the Service after changes are made constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Last Updated: 23 jan. 2025.